Client Script - Save form before Redirect

[Daryll Conway]

I have set-up a redirect from an on-submit client script but I need to save the form before I redirect, currently this just hangs.

Here is my client script...

function onSubmit() {
       if(g_form.getValue("assignment_group") == "a4429af10a0a3c2800b1bc67f7b415c0" && (g_form.getValue("incident_state") == 6 || g_form.getValue("incident_state") == 7)){
               gsftSubmit(null, g_form.getFormElement(), 'sysverb_update_and_stay');
               var URL = "<my_url>.do?uri=u_sys_eng_questionnaire.do";
               alert("You are being redirected to the Systems Support Questionnaire");
               top.window.location = URL;
       }

Can anyone suggest why this hangs and/or a better way to do this?

[Kalaiarasan Pus]

Just for confirming the problem, can you comment the above redirect line in the UI action ?

[Daryll Conway]

I've commented out the redirect in the ui action. I get my alert but it still hangs

[Daryll Conway · Accepted solution]

Talking about the UI action made me think why don;t I do this in the UI Action rather than a client script so I've done this ...

if(current.assignment_group != "a4429af10a0a3c2800b1bc67f7b415c0" && (current.incident_state != 6 || current.incident_state != 7)){

       action.setRedirectURL(current);

       current.update();

}

else{

       var URL = "https://enxdev.service-now.com/nav_to.do?uri=u_sys_eng_questionaire.do";

       action.setRedirectURL(URL);

       current.update();

}

Which works however it loads like this ...

How can I get this to load just as the page I want and not with the banner and side bar duplicated?

[Daryll Conway]

Worked it out...

action.setRedirectURL("u_sys_eng_questionaire.do");

[Anurag Tripathi]

replace

gsftSubmit(null, g_form.getFormElement(), 'sysverb_update_and_stay');

with

g_form.save();