Client script to make a field read only based on a condition

[test1231998]

Hi,

I have a field called as business service(reference field)on my incident form,Whenever business service is Unify(one of the values in the field) .I have to make the field read only after submission of the form.

ie.whenever the business service is Unify then when i save the form the field business service should be read only.

I wrote the onsubmit client script as below.

function onSubmit() {
    //Type appropriate comment here, and begin script below
        var bs = g_form.getValue('business_service');
        if (bs == '4ba556dc1b04a4101f99db15ec4bcb0b') {
            g_form.setReadonly('business_service', true);
        }
}

but it isnt working.

when i click on save it becomes read only once the form is saved it is not shown as read only

Please can anyone help me

[Tony Chatfield1]

Hi, I would suggest you look at a ui policy to delivery this.

[Ankur Bawiskar]

Hi,

Since you want it after submission

you should use onLoad and not onSubmit and check if this is not new record

function onLoad() {
    //Type appropriate comment here, and begin script below
        var bs = g_form.getValue('business_service');
        if (bs == '4ba556dc1b04a4101f99db15ec4bcb0b' && !g_form.isNewRecord()) {
            g_form.setReadonly('business_service', true);
        }
}

Regards
Ankur

[test1231998]

Hi Ankur,

I tried the script which you have suggested but its still the same I am not able to see the field as read only .I have one query on why do we have to use the condition !g_form.isNewRecord().

[Ankur Bawiskar]

Hi,

it checks if this is not a new record i.e. this is an existing record

Basically you want this

1) if an existing record is opened and if it has Unify business Service then that field should be readonly

the above script should work but please check any other UI policy is present on that field which is making it editable

Regards
Ankur