Client script to remove option from select box based on another select box selection.

[galavodasal]

We have a request to remove an option from select box B if a user selects a specific option in select box A.

Here's the client script I created, but it doesn't seem to be working. For testing, I tried changing onChange to onCellEdit and onLoad but nothing worked.

the g_form.removeOption is working. The option is removed if I comment out the if statement and force the removeOption through.

function onChange(control, oldValue, newValue, isLoading) {

var phoneUser = g_form.getValue = ('phone_user_type');

if (phoneUser == 'CCE Phone User') {

return g_form.removeOption('desk_phone', 'reconfigure');

    }

}

Thanks in advance

[Abhinay Erra]

Here you go. Please mark this one as correct, so that others who have same issue can find the right one

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
   return;
   }
   var phoneUser = g_form.getValue('phone_user_type');
   if (phoneUser == 'cce_phone_user') {
   g_form.removeOption('desk_phone', 'reconfigure');
   }
   else{
   if(!g_form.getOption('desk_phone','reconfigure')){
   g_form.addOption('desk_phone','reconfigure');
   }
   }
}

[galavodasal]

Awesome, you're super helpful. It added the option back, but the display is blank.

However, if I go ahead and process the request, the RITM form displays the value:

[Abhinay Erra · Accepted solution]

Oops, you need use label too. Use this. Please mark this one as correct, so that others who have same issue can find the right one

function onChange(control, oldValue, newValue, isLoading, isTemplate) {  

  if (isLoading || newValue === '') {  

  return;  

  }  

  var phoneUser = g_form.getValue('phone_user_type');  

  if (phoneUser == 'cce_phone_user') {  

  g_form.removeOption('desk_phone', 'reconfigure');  

  }  

  else{  

  if(!g_form.getOption('desk_phone','reconfigure')){  

  g_form.addOption('desk_phone','reconfigure','Put the label for the choice here');  

  }  

  }  

}  

[galavodasal]

Works perfectly, thank you so much Abhinay, this has been very helpful and informative.  

I hope you have a great day.

[Abhinay Erra]

Glad I could help. You too have a great one