Client script to return request for manager name if application supervisor is blank

nkumari · ‎03-31-2023

In client script (on change, variable : Application) if senmanager value is blank it should return 'Requested For' Manager name.

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

//Type appropriate comment here, and begin script below
var ga = new GlideAjax('applicationIDPopulation');
ga.addParam("sysparm_name", "getApplicationDetails");
ga.addParam("sysparm_id", g_form.getValue('application_id'));
ga.getXML(getResponse);

function getResponse(response) {

var answer = response.responseXML.documentElement.getAttribute('answer');

var result = JSON.parse(answer);

g_form.addInfoMessage(g_form.getValue('application_id'));

g_form.setValue('populate_application_id', result.num);
g_form.addInfoMessage(result.senmanger);

if (result.senmanger != '') {

g_form.setValue('u_level_approval', result.senmanger);
} else if (result.senmanger == '') {

var id = g_form.getValue('request_for');

var user = new GlideRecord('sys_user');
user.addQuery('sys_id',id);
user.query();
if (user.next()) {
g_form.setValue('u_level_approval', user.manager);
}
}

}

Shraddha Kadam · ‎04-02-2023

Hello @nkumari,

Please update your client script with below and test your functionality :

Onchange field : Application Supervisor

Note : The default script contains a line that checks for newValue == ''" . You can remove that from if statement in the script and it will run below code.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading ) {
        return;
    }

    var appSupervisor = g_form.getValue('application_supervisor');
    alert(appSupervisor);
    var reqName = g_form.getValue('requested_for');

    var user = g_form.getReference('requested_for', doAlert);

    function doAlert(user) {
        alert('inside alert');
        if (appSupervisor == '') {
            alert("inside if");
            g_form.setValue('requested_for_manager', user.manager);
        }
    }
}

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View solution in original post

nkumari · ‎04-03-2023

Correct it helped me