CMDB Compliance Improve Suggestion

[SandeepKSingh]

Hi Experts,

Is there any way to improve compliance score in 3C's of ServiceNow.

Write now in PDI it is not enabled.. how we can test ?

[Ravi Gaurav · Accepted solution]

In your PDI , Under class view, open cmdb setting and run compliance schedule job to activate it.
And to configure it you can choose particular class under ci class manager ...let say computer and check Audit

rule  and configure it accordingly.

Let me know if you got it?

[SandeepKSingh · Accepted solution]

Thanks @Ravi Gaurav  you are correct .. I ran the schedule job and its showing

[Ravi Gaurav · Accepted solution]

In your PDI , Under class view, open cmdb setting and run compliance schedule job to activate it.
And to configure it you can choose particular class under ci class manager ...let say computer and check Audit

rule  and configure it accordingly.

Let me know if you got it?

[SandeepKSingh · Accepted solution]

Thanks @Ravi Gaurav  you are correct .. I ran the schedule job and its showing

[Bhuvan · Accepted solution]

@SandeepKSingh 

Go to https://<instance-name>.service-now.com/$cmdb_health_properties.do

Open the scheduled jobs and make them active and run it on demand.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829082

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829828

Refer below to improve compliance score of CMDB,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0853039

https://www.servicenow.com/community/cmdb-articles/list-of-all-quot-get-well-playbooks-quot-csdm-amp...

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Bhuvan]

@SandeepKSingh 

Did you get a chance to review this ?

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan