CMDB data model?

dataWrangler
Giga Expert

Greetings.
I need to map data from existing sources to the ServiceNow CMDB.
Can someone point me to the CMDB data model?

 

I found an older Community message on point, but the link doesn't seem to work.
https://wiki.servicenow.com/index.php?title=CMDB_Data_Model

 

Thanks kindly.

 - Richard

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @dataWrangler 

 

As per my understanding, there is no specific data model, it depends on the needs of businesses and how they want to connect different applications and infra. 

 

https://www.snow-mirror.com/wp-content/uploads/2016/07/ServiceNow-Data-Model-v3.4.pdf

 

This might be helpful.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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My recollection (from the ServiceNow CMDB training) is that ServiceNow recommends that the 'out-of-the-box' entities/structure be used to facilitate data ingest.

How can that be if there is no default data model?

Agree SN recommends using OOTB, but no default model as such is given. As I said, If I am a small customer, I use a few tables but If I big customer I can all tables. So better use the OOTB structure and build your model.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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