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CMDB Health Dashboard Access

nameisnani
Mega Sage

Hi Team , 

 

can anyone please help me on this.

 

for one user need to Provide edit access to who will be performing re-configuration and customization of CMDB Health Dashboard which is currently available in ServiceNow PROD instance.

 

so which role should i give 

2 REPLIES 2

Community Alums
Not applicable

You can view the share properties of the cmdb health dashboards and apply a specific user with a type of access. In your case the 'can edit' access type.

Out of the box the asset and itil roles have access to the dashboards so you can assign these roles to your user and modify the access to can edit.

Pratiksha
Mega Sage
Mega Sage

Hi @nameisnani,

 

Check this out https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719151

 

The configuration management data base (CMDB) administrator is a key role required for interacting with the CMDB Workspace. CMDB administrators can access all CMDB data, tools, and UIs within the CMDB Workspace. Users with this role can set policies that an editor can't, such as class manager and app service requirements.

As you drill down in the CMDB Workspace, there are some dashboards and list views that require specific roles in addition to the CMDB Admin, CMDB Editor, or CMDB User roles.

Contains Roles
List of roles contained within the role.
  • canvas_admin
  • cmdb_ms_admin
  • data_manager_admin
  • sn_smcb_editor