CMDB Health Dashboard

[Jesny Job1]

Hello ,

We are starting to leverage CMDB health dashboard,Although we do not want to measure all the CI's in the cmdb_ci table as we are just going to focus on Hardwares as in Computers and Servers.Would creating a custom Health Dashboard(by replicaing the OOTB cmdb health dashboard) just for the Hardware Servers and using the same widgets with some modifications be a good option here.

Can someone help me with what are the best options to achieve this

Thank You

Jesny Job

[Patrick DeCarl1]

The only way to limit what health metrics run on is the health inclusion rules. Tip, you need to select each class because the classes that are child of parents will not be included in rule. See link for doc site of inclusion rules and screenshots of example setup. 

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/configuration-management/...

[Richard C_ Laws]

Talk about counterintuitive, especially as the documentation states that if you include a class all the child classes are included too:

"If there are no health inclusion rules specified for a child class, then rules specified on a parent class are applied to the child class."

I spent an hour trying to figure out why my orphan rules for servers weren't applying to any child classes.

Good tip.

[Patrick DeCarl1]

Ill add you can use the "is a" option and just pick a parent ci class like hardware vs listing all the classes out like above screenshot.