Colour is changed for custom standard ticket widget heading

Chaiatnya
Tera Contributor

Hi all,

 

We see strange issue in prod, where the font colour of heading is change to white in Prod, but in Dev it is working as expected. 

Dev screenshot. In prod colour is #FFFFF

Kri_0-1693579643584.png

 

In standard ticket widget we see one class is calling, but we are not able to find the class. 

 

Kri_1-1693579735166.png

 

Can some one help how to fix it

1 ACCEPTED SOLUTION

Hello @Chaiatnya 

 

Replace your h2 tag code with the below one

 

<h2 class="inline m-n m-r-sm" style="color:black;word-break: break-word;">{{::data.title}}</h2>

 

Plz mark my solution as accept if you find it helpful.

 

Regards,

Sama

View solution in original post

4 REPLIES 4

Samaksh Wani
Giga Sage
Giga Sage

Hello @Chaiatnya 

 

In that case go with the Inline Styling :-

 

<label style="color:black;">

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

 

hi @Samaksh Wani  Can you please help me where I need to update the line. I'm not good in widgets.

In the below code, h2 tag which is highlighted in bold is the title we are getting

 

<div class="panel-heading bg-primary panel-la-jolla-default clearfix">
<div class="flex-display title-padding">
<h2 class="inline m-n m-r-sm" style="word-break: break-word;">{{::data.title}}</h2>
<div ng-if="!data.primary_ticket_link && c.data.currentActionWidget" class="inline pull-right" style="margin-left: auto;">
<sp-widget widget="c.data.currentActionWidget" page="{table:data.table, sys_id: data.sys_id}"></sp-widget>
</div>
</div>

Hello @Chaiatnya 

 

Replace your h2 tag code with the below one

 

<h2 class="inline m-n m-r-sm" style="color:black;word-break: break-word;">{{::data.title}}</h2>

 

Plz mark my solution as accept if you find it helpful.

 

Regards,

Sama

Hello @Chaiatnya 

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh