Column label is not coming while moving the the dictionary changes with update set to other instance

Kartik Choudha1 · ‎08-01-2023

If you see the breadcrumb it will show you the Column label but in the field 'column label' is empty/blank.

We have tried it to move via xml of column or deletion and insertion of the field with different update set but the issue persists.

We have checked it is also not row size limit issue.

Kartik Choudha1 · ‎08-22-2024

Yes, it was resolved.

It probably happens due to the higher load on the table and to overcome it we need to increase the size of the table. Also, we would require to check the impact and implications before doing so.

I would highly recommend you to raise a HI case with the ServiceNow team.

Solution :-

For the issue i was facing, the table was child table of Base configuration Item table(cmdb).

Create a new field in (cmdb) table with Type as "Collection" and below attributes.
allowHugeAlter=true,extension_model=partition,kagami_csindex_enabled=true,largeTable=true
Create a system property - glide.db.alter_large_table_threshold with Type as 'Integer', Value as '200000000' and Ignore cache 'true'.

Regards,

Kartik

View solution in original post