Column label is not coming while moving the the dictionary changes with update set to other instance

[Kartik Choudha1]

If you see the breadcrumb it will show you the Column label but in the field 'column label' is empty/blank.

We have tried it to move via xml of column or deletion and insertion of the field with different update set but the issue persists.

We have checked it is also not row size limit issue.

[AshutoshK121]

Hi @Kartik Choudha1  , did u find any solutions , experiencing the same issue

[Kartik Choudha1 · Accepted solution]

Yes, it was resolved. 

It probably happens due to the higher load on the table and to overcome it we need to increase the size of the table. Also, we would require to check the impact and implications before doing so.

I would highly recommend you to raise a HI case with the ServiceNow team.

Solution :-

For the issue i was facing, the table was child table of Base configuration Item table(cmdb).

• Create a new field in (cmdb) table with Type as "Collection" and below attributes.
• allowHugeAlter=true,extension_model=partition,kagami_csindex_enabled=true,largeTable=true
• Create a system property - glide.db.alter_large_table_threshold with Type as 'Integer', Value as '200000000' and Ignore cache 'true'.

Regards,

Kartik

[akshayaarma]

Hi @Kartik Choudha1 ,

Thank you for the solution. I encountered a similar issue with an import set table. I had missed moving the collection-type variable dictionary entry from DEV to UAT, which caused all other dictionary entry column labels to appear blank, and the table could not be opened from the application navigator. After reviewing your article, I moved the missing collection-type variable dictionary entry to UAT, and the issue was resolved. The column labels became visible again, and I was able to successfully open the staging table from the application navigator.

Regards,

Akshay Sagar.