Comments in catalog task

girisht · ‎12-12-2023

I see catalog task table extends task table, but I can't see comments field in catalog task, I can only see worknotes field.

How to get the comments field on the form?

AnveshKumar M · ‎12-13-2023

Hi @girisht

In recent versions of ServiceNow, comments field is not available in the form OOTB. But, you can add it from form layout.

From the form context menu, Select Configure -> Form Layout and add Additional Comments field form available to selected slush bucket. See the screenshots below.

Before adding the field:

Adding additional comments field to the form layout:

After adding the field:

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh

View solution in original post

Dr Atul G- LNG · ‎12-13-2023

Hi @girisht

You can add the comments via Form Layout or Form designer.

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