Comments not showing in Activities for Custom Journal Input

Stanley Martin
Tera Guru

I have a scoped app that I have created a custom table that is not extended from task.  I did however add a field called Additional Comments (comments) to the table as a Journal Input field.

I added the field to the form along with the Activities Filter.  When I submit the record in my Record Producer, I can write data to that new field and it appears in the Activities.  However, when I open the record and add new data and then Post, it doesn't appear in the Activities.  Auditing is turned on for the table.

1 ACCEPTED SOLUTION

Stanley Martin
Tera Guru

I found the problem.  Another developer had added a Business Rule for Insert & Update that was somehow blocking the messages.  So, I disable the BR and told him to come up with another solution.

View solution in original post

2 REPLIES 2

Vamsi Sreenivas
Giga Guru

Hi Stanley Martin,

did you added your custom field to the activities filter?

 

Click on funnel icon next to activities section on the form and click 'configure available fields' then add your field to the selected slush bucket then hit Save button.

 

Mark my answer as HELPFUL / CORRECT if this help resolve your issue.

Regards,

Vamsi S

Stanley Martin
Tera Guru

I found the problem.  Another developer had added a Business Rule for Insert & Update that was somehow blocking the messages.  So, I disable the BR and told him to come up with another solution.