Common Issues in ITOM/CMDB/ITAM modules of Service now

LearnerSN7
Tera Contributor

Need document about common issues and related to day to day operations which we face in CMDB/ITOM/ITAM module of SN. Require such document for L1 developers so that they can refer the same and trouble shoot the issues. I have jotted down the below points , anyone would like to add more here. We can find such points more in ITSM but not in Asset Management area.

 

Tasks
Discovery fails to associate location information to CIs.
Mass Update of CI's
Major Tables Names in SN
Device Not Found(IP is not added)
Thanks
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Daniel Borkowi1
Mega Sage