concept on g_scratchpad

[Rajkumar Bommal]

Hi 
How would i Show Alert message on creating an incident record it should display the caller's location. By using g_scratchpad in BusinessRule and client script..

[James Chun]

Hi @Rajkumar Bommal,

You would first create a Business Rule as the following:

• Table: incident
• When: display
• Script:

(function executeRule(current, previous /*null when async*/ ) {

    var userGr = new GlideRecord("sys_user"); 
    userGr.get(gs.getUserID());
    g_scratchpad.currentLocation = userGr.getDisplayValue('location');

})(current, previous);

And the client script will be:

• Table: Incident
• Type: onLoad
• Script:

function onLoad() {
   alert(g_scratchpad.currentLocation );
}

Cheers

[Rajkumar Bommal]

Hi @James Chun 
its not working however its just displaying a blank error 

[James Chun]

Does the user have a location associated with the account?

Works fine in my PDI

[Rajkumar Bommal]

Yes User have location