Concurrency on Records
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a month ago
My requirement is:-
Employee submits an expense record via record producer and his Manager is asked for approval. I want to implement if Manager has opened an Expense Record[on platform UI or from My Tasks in Esc portal ] for approval and the same record or its related line items[another table] is being modified by the Employee at the same time. As soon as Employee updates the record of which approval is opened by the Manager on his screen, a confirm dialog box must appear for the Manager and after confirm dialog box the page must refresh in ServiceNow.
Please help me out with this solution
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a month ago
this doesn't look like a valid business requirement.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago
On Awaiting Approval employee can modify some crucial information in the request such as amount field values. Parallely if Manager has opened the record to Approve/Reject, he must to know that Employee has modified the record and he must reload the page to see the modified values
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a month ago
Hello @Ankur,
On Awaiting Approval employee can modify some crucial information in the request such as amount field values. Parallely if Manager has opened the record to Approve/Reject, he must to know that Employee has modified the record and he must reload the page to see the modified values
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a month ago
@Ankur Bawiskar and @Mark Manders
On Awaiting Approval employee can modify some crucial information in the request such as amount field values. If parallely Manager has opened the record to Approve/Reject, he must to know that Employee has modified the record and he must reload the page to see the modified values
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a month ago
@Ankur Bawiskar and @Mark Manders during Awaiting for Approval Employee can modify crucial information before Approve or Rejection of request so Manager's screen must get confirm dialog box if the record is about to Approve or Reject and is being parallely modified by the Employee at the same time. As soon as Employee, updates the reocrd before Manager clicks Approve or Reject, there must be confirm dialog box to reload the page
