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Condition tab is not visible in workflow

Rameshnathan
Tera Expert

‎08-10-2017 09:06 AM

Hi Friends,

When i selecting the   Requested Item table in workflow the condition tab is not display can any one help me to resolve this issue.

find_real_file.png

Thanks

Ramesh

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3 REPLIES 3

nishailame
ServiceNow Employee
ServiceNow Employee

‎08-10-2017 09:17 AM

There is a UI policy to hide conditions tab if table is sc_req_item. when you map workflow version to cat item, placing that item is the trigger condition for your workflow. You can check by - right clicking on header -> configure -> UI policy -> Hide conditions tab for sc_req_item table.




 


Thanks.


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SanjivMeher
Mega Patron
Mega Patron

‎08-10-2017 09:34 AM

Hi Ramesh,



You can't write a condition for Requested Item table in workflow. It will trigger, when you link the workflow to a catalog item. condition wont work and is not required for requested item.



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