Configuration item taking only one class
						
					
					
				
			
		
	
			
	
	
	
	
	
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‎09-30-2025 10:09 AM
I created one new child class under hardware class called laptop and now when iam creating an incident and trying to select configuration it is only showing cis for newly created class not all cis i checked the dictionary against that field it is referring to complete ci table. Cansome one help me with this
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‎10-01-2025 12:36 AM
Hi @semallaskum 
Please share the screenshots of the field configuration..
Also, check the depedent value of the configutaion item field..
Regards,
Siva
