Configure Control Attestation Headers

litchick10
Tera Guru

Super novice at attestations.  Here's my issue, I am trying to add the Control Description to the GRC Control Attestation and cannot figure out how to customize the header.  I found this question/response but it doesn't tell me how to navigate to the Document Title shown.  Any guidance would be greatly appreciated:

 

Here is image from the question linked above:

litchick10_0-1691094829096.png

 

 

1 ACCEPTED SOLUTION

litchick10
Tera Guru

I figured out the answer

 

The table name is "sys_ui_title".  The entry does not exist automatically but you can create an entry that adds additional information to the existing header.  Our attestation header looks like this by default:

Without Description.png

And we wanted to add the Description

With Description.png

STEPS

  1. Change Application to GRC: Policy & Compliance Management
  2. Navigate to "sys_ui_title" list
  3. Select the "New" button
  4. Change the table name to "sn_compliance_control"
  5. Select the fields you want to add to the form (my image shows additional fields I'm not actually adding)
  6. Enter the answer = "[Your answer here]" into the Script box
  7. Save

addDescription.png

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10 REPLIES 10

Figured it out - if anyone comes across the same issue, all that is needed is a Cache flush in order to see your updates. 

 

https://<yourinstance>.service-now.com/cache.do