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08-03-2023 01:35 PM
Super novice at attestations. Here's my issue, I am trying to add the Control Description to the GRC Control Attestation and cannot figure out how to customize the header. I found this question/response but it doesn't tell me how to navigate to the Document Title shown. Any guidance would be greatly appreciated:
Here is image from the question linked above:
Solved! Go to Solution.

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08-07-2023 02:17 PM
I figured out the answer
The table name is "sys_ui_title". The entry does not exist automatically but you can create an entry that adds additional information to the existing header. Our attestation header looks like this by default:
And we wanted to add the Description
STEPS
- Change Application to GRC: Policy & Compliance Management
- Navigate to "sys_ui_title" list
- Select the "New" button
- Change the table name to "sn_compliance_control"
- Select the fields you want to add to the form (my image shows additional fields I'm not actually adding)
- Enter the answer = "[Your answer here]" into the Script box
- Save
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11-06-2024 04:44 AM
Figured it out - if anyone comes across the same issue, all that is needed is a Cache flush in order to see your updates.
https://<yourinstance>.service-now.com/cache.do