Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Configure Control Attestation Headers

litchick10
Tera Guru

Super novice at attestations.  Here's my issue, I am trying to add the Control Description to the GRC Control Attestation and cannot figure out how to customize the header.  I found this question/response but it doesn't tell me how to navigate to the Document Title shown.  Any guidance would be greatly appreciated:

 

Here is image from the question linked above:

litchick10_0-1691094829096.png

 

 

1 ACCEPTED SOLUTION

litchick10
Tera Guru

I figured out the answer

 

The table name is "sys_ui_title".  The entry does not exist automatically but you can create an entry that adds additional information to the existing header.  Our attestation header looks like this by default:

Without Description.png

And we wanted to add the Description

With Description.png

STEPS

  1. Change Application to GRC: Policy & Compliance Management
  2. Navigate to "sys_ui_title" list
  3. Select the "New" button
  4. Change the table name to "sn_compliance_control"
  5. Select the fields you want to add to the form (my image shows additional fields I'm not actually adding)
  6. Enter the answer = "[Your answer here]" into the Script box
  7. Save

addDescription.png

View solution in original post

10 REPLIES 10

Figured it out - if anyone comes across the same issue, all that is needed is a Cache flush in order to see your updates. 

 

https://<yourinstance>.service-now.com/cache.do