Conflicts detected, see the Conflicts section below while creating Change.

coolsaurabh
Tera Contributor

‎08-02-2017 11:31 PM

Hi  

When I am creating new change request I am getting message

Conflicts detected, see the Conflicts section below

When I checked conflict section found below two conflict type :-

Inside Blackout Window

Not In Maintenance Window

Please let me know meaning of this.

Thanks,

Sourabh

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Michael Fry1
Kilo Patron

‎08-03-2017 04:14 AM

Blackout window, which is a Schedule, defines a period of time when Changes should not be scheduled. Blackout windows could be over holiday weekends, during data center maintenance, etc.



Not in Maintenance - you can define windows, also a schedule, which is the window when changes can be scheduled. If you're outside of the window, you'll get this message.


montanadawgz
Mega Contributor

‎11-09-2018 03:31 PM

I am trying to add a new Conflict value called "In Maintenance Window but Expedite". 

I was able to add a new Conflict type record, but unable to determine where to code for this?

Getting conflicting information from the community and from ServiceNOW.  Trying to determine which is more accurate. 

Any ideas?
Thanks

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