Content Management Plugin Missing (New York)

[tekkytommy]

Hi,

We have a pre-requisite for Content Management (com.glide.cms) and the UI Pages (com.gluide.ui_page) plugins to be installed in the instance before doing an integration. When I look in the list of plugins I do not see these two plugins. How can this be? What would prevent this from displaying?

Best,

Tom

[Harsh Vardhan · Accepted solution]

You must request the Content Management System (CMS) application from ServiceNow personnel. Instead of activating CMS, use Service Portal for new development. Service Portal is an alternative to CMS with a refined user experience, and is active by default in the base system. See Service Portal and Content Management and Service Portal.

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/content-management/co...