Contextual Search - Preview button only working on shorter (in length) Knowledge Articles
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2023 04:44 AM
Hello ServiceNow Community!
We are using Contextual Search to display some Knowledge Articles. This works perfectly, but when clicking on "Preview" it only works for the shorter (in length) Knowledge Articles. Have not find any way (yet) to modify the "logic" or "code" behind this "Preview" button. Any ideas?
We have enabled the preview button by selecting "True" on this field on this table:
Table: cxs_table_config |
Field: preview_button_active |
Example where it works:
Example where it does not work:
Kind regards,
Robin J
0 REPLIES 0