use AD Groups for targeting audience
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3 weeks ago
Can ServiceNow AD groups be used for targeting audiences in portal or Knowledge Articles?
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3 weeks ago
Is the Group synced with ServiceNow group? If synced, then you can take the Group from sys_user_group table and use it.
Thank you,
Palani
Palani
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3 weeks ago
yes, we have the groups synced.

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3 weeks ago
If the groups are already synced to ServiceNow then you can create a dynamic condition like below and add all the users to the recipient list:
Thank you,
Palani
Palani