Controlling Mandatory of Survey question based on other Survey question in same Survey

AnubhavRitolia
Mega Sage
Mega Sage

Hi All,

 

In same Survey/Assessment. if we want to control the mandatory of a particular survey/assessment question based on the value selected in another survey/assessment questions, is it possible and if yes, how can we do it?

 

For Example, If I select Value as "India" for any Questions like "What is your Country?", I want that another Question "Aadhar Number" should become Mandatory. Else it should become non-mandatory.

 

NOTE: It should be visible always so not looking for visibility of it.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hi @AnubhavRitolia 

I think its not possible.

 

What you can try, two have to fields for dependency, lets say if user selects India - show field1 which mandatory else field2 which is not mandatory.

 

Let me know if this works out.

 

 

Best Regards
Aman Kumar

View solution in original post

8 REPLIES 8

Aman Kumar S
Kilo Patron

Hi @AnubhavRitolia 

I think its not possible.

 

What you can try, two have to fields for dependency, lets say if user selects India - show field1 which mandatory else field2 which is not mandatory.

 

Let me know if this works out.

 

 

Best Regards
Aman Kumar

@Aman Kumar S  

 

Yup that is the last option we are thinking bcoz we have to use those values in backup so having 2 fields may be extra effort.

 

If no solution have to go with that solution. Lets wait if anyone else have any other solution else will close it.

😊

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Hi @AnubhavRitolia 

What did you finally ended up doing or could find a workaround?

 

Best Regards
Aman Kumar

@Aman Kumar S 

 

We have note decided yet but have suggested same solution of 2 similar fields so waiting for client response. Marked it as Correct Solution for your effort. 😊

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023