Conversational Interfeaces - URL Navigation/Target Location/URL Pattern

[Wardma]

Hello Any and All, I am looking to modify the URL Pattern in parent window using the Service Portal rather than the /now/virtual-agent/content/catalog,forms,knowledge/ 
Im not sure where these URL's are being passed so I can modify their destination. I dont want the virtual agent to use the above link instead I want it to use the service portal's corresponding pages. 

I want to replace the URL Pattern with my own.

[Wardma · Accepted solution]

Found the appropriate change by switching to the Legacy Tokyo behavior until Washington release.

[StefanoZ]

Hi @Wardma 

What exactly you did? Is it enough to switch glide.sc.va.render_type.legacy property to True?

[Wardma]

For now, yes, this is the only option until the release of Washington Update. Otherwise, context within the chat will open a pop-up window under virtual agent content.  

[Wardma]

If you are looking to change the Catalog Item that is being displayed and the associated destination of the item, that is done in the script include.