Converting XML to JSON fails with: Error: \"gs\" is not defined.,Detail: \"gs\" is not defined.

juliuspiv
Tera Contributor

I've created an Action that essentially takes an input, which contains XML and converts it to JSON using the following code:

(function execute(inputs, outputs) {
var res = gs.xmlToJSON(inputs.payload);
Outputs.custom_output = res.results.result.stdout;
})(inputs, outputs);

When testing the subflow and evaluating the subflow execution details, I can confirm the following

 

All steps leading up to the action that parses payload complete successfully:

juliuspiv_0-1769206928315.png

 

The payload runtime value is populated with properly formatted XML:

<?xml version="1.0" encoding="UTF-8"?><results probe_time="2372"><result command="powershell .\scripts\PowerShell\CustomPowerShellScript.ps1"><stdout>"ExpectedResult"</stdout><stderr/></result><parameters><parameter name="agent" value="mid.server.midservername"/><parameter name="signature" value=""/><parameter name="source" value=""/><parameter name="skip_sensor" value="true"/><parameter name="sys_id" value="somelongvalue"/><parameter name="from_host" value=""/><parameter name="sys_created_on" value="2026-01-23 21:49:25"/><parameter name="_msg_read" value="2026-01-23T13:49:16.503-0800"/><parameter name="sys_domain" value="global"/><parameter name="_msg_process_start" value="2026-01-23T13:49:16.505-0800"/><parameter name="state" value="ready"/><parameter name="_msg_response_queued" value="2026-01-23T13:49:18.877-0800"/><parameter name="_msg_process_end" value="2026-01-23T13:49:18.877-0800"/><parameter name="response_to" value=""/><parameter name="from_sys_id" value=""/><parameter name="priority" value="2"/><parameter name="agent_correlator" value=""/><parameter name="processed" value=""/><parameter name="error_string" value=""/><parameter name="sequence" value="19becd561b50000001"/><parameter name="name" value="powershell .\scripts\PowerShell\CustomPowerShellScript.ps1"/><parameter name="topic" value="Command"/><parameter name="_msg_submit_to_worker_pool" value="2026-01-23T13:49:16.505-0800"/><parameter name="queue" value="output"/><parameter name="ecc_queue" value="somelongvalue"/></parameters></results>

 

The runtime value of the action status shows: 

{
    "Action Status": {
        "code": 1,
        "message": "Error: \"gs\" is not defined.,Detail: \"gs\" is not defined."
    }
}

 

I also don't have any other code referencing gs.* further confirming it's specific to that call action.

 

Flow engine log entries

IPaaSActionProbe | Encountered error executing instruction: ActionErrorEvalInstruction{id=30, conditions=[], statusKey=c9o.__action_status__, dontTreatAsErrorKey=c9o.__dont_treat_as_error__}, errorMessage:Error: "gs" is not defined.,Detail: "gs" is not defined., errorCode:1

IPaaSActionProbe | Encountered error executing instruction: OpInstruction{id=28, opClass=com.snc.process_flow.operation.script.ScriptOperation, io=ReadOnlyDefaultOutputsIo{input={mid_selection=StringValue{fValue='auto_select'}, capabilities=StringValue{fValue=''}, connection_alias=StringValue{fValue=''}, application=StringValue{fValue='00bdbaee5b5e610375'}, mid_server=StringValue{fValue=''}, payload=FlowReference{value=flow_variable.payload}, mid_cluster=StringValue{fValue=''}, required_run_time=StringValue{fValue='mid'}, host=StringValue{fValue=''}, mid_selection_type=StringValue{fValue='any'}, script=StringValue{fValue='(function execute(inputs, outputs) {
var res = gs.xmlToJSON(inputs.payload);
Outputs.custom_output = res.results.result.stdout;
})(inputs, outputs);
'}}, output={custom_output=s3o.custom_output, __step_status__=s3o.__step_status__}, defaultOutput={}}, name=0a1ab9ba3bae7e90706c88ae53e45aa1, parentActionId=e1ca55f23b2e7e90706c88ae53e45aab}
com.snc.process_flow.exception.OpException: Error: "gs" is not defined.,Detail: "gs" is not defined.
	at com.snc.process_flow.operation.script.ScriptOperationBase.handleScriptResult(ScriptOperationBase.java:83)
	at com.snc.process_flow.operation.script.ScriptOperationBase.runScript(ScriptOperationBase.java:57)
	at com.snc.process_flow.operation.script.ScriptOperation.run(ScriptOperation.java:75)
	at com.snc.process_flow.engine.Operation.run2(Operation.java:90)
	at com.snc.process_flow.v2.exec.OpRunner.runOperation(OpRunner.java:74)
	at com.snc.process_flow.v2.exec.OpRunner.runOperation(OpRunner.java:68)
	at com.snc.process_flow.v2.exec.OpInstructionExecutor.runOperation(OpInstructionExecutor.java:62)
	at com.snc.process_flow.v2.exec.OpInstructionExecutor.execute(OpInstructionExecutor.java:29)
	at com.snc.process_flow.v2.exec.OpInstructionExecutor.execute(OpInstructionExecutor.java:16)
	at com.snc.process_flow.v2.exec.EngineV2.executeInstructions(EngineV2.java:183)
	at com.snc.process_flow.v2.exec.EngineV2.run(EngineV2.java:107)
	at com.snc.process_flow.v2.exec.EngineRunner.lambda$run$0(EngineRunner.java:28)
	at com.snc.process_flow.v2.exec.enviroment.execution.ExecutionScopeRunner.run(ExecutionScopeRunner.java:37)
	at com.snc.process_flow.v2.exec.EngineRunner.run(EngineRunner.java:28)
	at com.snc.process_flow.engine.EngineV2Adapter.runWithExecutionResult(EngineV2Adapter.java:160)
	at com.snc.process_flow.engine.EngineV2Adapter.resumeWithExecutionResult(EngineV2Adapter.java:443)
	at com.snc.process_flow.engine.ProcessAutomation.runWithExecutionResult(ProcessAutomation.java:107)
	at com.snc.process_flow.engine.ProcessAutomation.run(ProcessAutomation.java:66)
	at com.snc.process_flow.engine.ProcessAutomation.resume(ProcessAutomation.java:62)
	at com.snc.process_flow.engine.MidProcessAutomation.resumeFlow(MidProcessAutomation.java:72)
	at com.service_now.mid.probe.IPaaSActionProbe.lambda$probe$0(IPaaSActionProbe.java:129)
	at com.glide.util.LogContext$Frame.run(LogContext.java:247)
	at com.service_now.mid.probe.IPaaSActionProbe.probe(IPaaSActionProbe.java:99)
	at com.service_now.mid.probe.AProbe.process(AProbe.java:160)
	at com.service_now.mid.queue_worker.AWorker.runWorker(AWorker.java:187)
	at com.service_now.mid.queue_worker.AWorkerThread.run(AWorkerThread.java:20)
	at com.service_now.mid.threadpool.ResourceUserQueue$RunnableProxy.run(ResourceUserQueue.java:643)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)

 

 

Keywords: gs is not defined

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