Copy description from Change Request to Change Task

[peggy1]

Hi,

I have been trying to auto populate description value from a Change Request to Change Task. Not having any luck Been trying to use

Business Rules.

At present, we have a standard change template that has change tasks automatically populated through Execution Plans.

I would like all the change tasks to have the description field to be the same as the parent Change Request's description upon creation of the tasks.

I've read different posts here but most are scripts for workflow.   But I'm not using a workflow.   Is there a Business Rule script/set up I could use to do so?

Your help will be greatly appreciated.   Thanks.

[Abhinay Erra]

Create a before insert business rule on change_task table

when: before insert

conditions:change_request is not empty

Script:

current.description=current.change_request.description;

[oharel]

Same suggestion, only that before insert did not work for me for some reason, only after insert with current.update(); at the end.

[Abhinay Erra]

Well that is wierd. But using after update on the current record is not recommended and current.update() in a business rule script will have performance issues.

[oharel]

Indeed strange. Although it is after insert, not after update, but i get your point.