Hi, I have a few requirements that I need some help or suggestions from community
In CSM Workspace:
Given an attachment is added to a parent case.
When a case task is created from that parent.
Then a visual indicator (e.g., an attachment icon or badge) must appear on the case task workspace form.
And the attachment icon must show the total number of attachments on the parent case.
And clicking on the attachment icon must open a list showing the parent case attachments.
And a user must be able to click on an attachment from this list to view or download the original file.
And adding an attachment to the case task must not duplicate the original attachment from the parent case.
So can anyone share your ideas on this.
