Copy value from incident to standard change from ootb ui action

[Ben42]

Hello Everyone,

How to copy Incident fields (business_service & cmdb_ci) to the new Standard Change record when you click UI Action - Create Standard Change(below), from the Incident Record?  :

What would be the best approach in customizing this UI action? it currently uses a Script Include StdChangeUtils and I am not sure how to approach this when customizing :

action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc'));

Thank You for all the help!

Ben.

[Jake Golden]

Hi @Ben42 

Did you ever find a solution for this? Looking to copy the 'Description' field from incident to the standard change.

thanks!

Jake

[Meena4]

Did you find the Solution for this?