Copy variables from submitted request to new created request before submitting

[triveni8]

In action widget we would required copy request button which will copy the variables from the request which is submitted to the record producer form before submitting...since the record producer form is having many variables..user dont want to enter the variables again 

[Mark Manders]

What kind of record is it? If it's a request, normally it's not a record producer, but a catalog item. And requests rarely have any variables, since those are filled in to create a requested item. 

And with a record producer, you often already map fields from the producer to the record, so those don't have to be copied as variables, but can just be a simple copy.field = current.field in the script.

[Ravi Gaurav]

Hi @triveni8 

Are you looking to implement a "Copy Request" button in an Action Widget (likely in Service Portal), which when clicked:

• Retrieves variables from an existing request (RITM).

• Prefills the Record Producer form with those variables.

• So the user doesn’t have to re-enter all the data again.
  
  Please confirm ??

[triveni8]

Yes