Copying a field content to another

[rob_blakey]

Hi ServiceNow Community,

I am having some scripting issues attempting to copy the following:

I created a new field within the Change Management Module called "Change Description". The reason for this is that I wanted to have the change description field HTML but not impact the description field that sits across the task table.

What I would like to do is copy the text content from the Change Description field "u_change_description_html" into the standard "description" field.

I have attempted business rules and client scripts, but nothing I have tried seemed to help. I did see a few comments about this in other forums however, nothing seemed to work for me.

If anyone has any suggestions or has already created a script for this it would be greatly appreciated.

Regards,

Rob

[salemsap · Accepted solution]

use regular expression to remove the html tags like below,

copy the below code and paste it in the business rules.

var text = current.u_change_description_html.toString();

var regX = /(<([^>]+)>)/ig;

var finalText = text.replace(regX, " ");

current.description = finalText;

try and lemme know if any issues

[rob_blakey]

Hey Alex,

This seemed to work however the output file is as per the below. As you can see we still get " " other than that it worked like a treat

"& nbsp;"

  # This is a Test Change #  

"& nbsp;"

[senderxu]

How to solve it？ 

Have you made any improvement?

[senderxu]

If there are symbols, tags will still be displayed.