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Working on Linkedin Integration

I'm working on linking LinkedIn to my PDI for a project. I did it before but lost my PDI and was looking into the API documentation on the LinkedIn developer site but it looks like some of them no longer work. I also looked at older posts about it be...

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UnoZ06 by Tera Contributor
  • 2356 Views
  • 16 replies
  • 5 helpfuls

Update a field value in "sys_history_line" table (Form Level)

Hi, I am trying to develop a solution to Modify the username in Activity of Case form. I am able to achieve this by list editing the 'user_name' field of 'sys_history_line' table. However, the requirement demands a business rule creation for achievin...

Hansika1 by Tera Contributor
  • 958 Views
  • 3 replies
  • 1 helpfuls

Users should not be able to approve their own requests 1.1

Hi Team ,  can anyone please help me here . if Requested for = approver then error message should come  or abort  NOTE - Please provide FLOW steps instead of Business Rule . @Harish KM  Team Please provide flow configuration steps and please provide ...

nameisnani by Mega Sage
  • 235 Views
  • 2 replies
  • 0 helpfuls

Resolved! Default filter and view editing

Hello all,  I am trying to configure filter list options/views from specific users/roles. I figured out how to enable filters on the module level, so everyone sees the same data. However, they are able to simply click "all" to clear the filter. I wou...

ggarcia3 by Tera Contributor
  • 1125 Views
  • 1 replies
  • 1 helpfuls

Resolved! Knowledge base UI action button

Hi Team,We have to write an UI action on knowledge base table.So when an knowledge article is created and published the review date will be 6 months to published date.so lets say the Knowledge article is published on 28th May 2024 the review date wou...

Regarding filling Survey responses from script

Hi Experts, Have a requirement based on email responses , we need to set the survey response. Attaching the screenshot of the survey response form, this should be autofilled from email responses from end users. The below image shows assessment_take2....

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Gayathri5 by Tera Guru
  • 776 Views
  • 5 replies
  • 0 helpfuls

How to create a notification

Hi team,We need to create a notification With Accept and Reject link.When we click on accept, it will "close" the finance case and click on reject, set back to "open" and route back to to the agent who worked on it last. Can anyone pls here with the ...

How to downgarade plugin version

Hi Team ,  can anyone please help me on this ,  we have to upgrade the “SailPoint IDN for Service catalogue” module from 3.0.0 to 3.1.0 in Service-now staging, but it was upgraded to 3.2.0 version directly. In order to mitigate the risk, could you pl...

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nameisnani by Mega Sage
  • 1583 Views
  • 3 replies
  • 5 helpfuls