Hi, I'd like to get the current task state.Below code (Catalog Client Script) works on Desktop/backend/CMS, but not on Service Portal.Do you have any ideas? function onLoad() { var state = g_form.getValue("state"); if (state == '2') { a...
Show Placeholder in Fields, whenever it is empty.For new Records during the manual submit, for on load and of course after every save and update if the Form of the records appears again.
Hi team, Once we raise a request from the catalog item the value in the variable is showing correct in UI form but in service portal it is showing different. Could you please help with this to fix it. Thank you.
Hi everyone,I need assistance with replicating a filter condition for an Indicator Source in Performance Analytics.Currently, I have a filter condition that works perfectly for user roles:User. Active is trueUser. Last login time relative on or afte...
Hello!Currently, the Assignment group field in the Incident form in Now Agent does not have a filter condition. Is there a way to add a condition to the field or if anyone can point me to a training video on how to do configuration/development in the...
Hello All, I have a requirement in a case to insert a work note to the Incident when an Incident is created from a case. The problem is it is inserting a work note, but the work note is displaying the HTML code and not displaying as a link. Can any...
Hi all, while working on the CSM configurable workspace I've noticed that when trying to open attachments I get this error:The files I am trying to open are .PDF and .jpg (I don't get this error when opening .txt files).I have repaired the plugin Ser...
Hi All,I created an Import Set table with the name X, and even though i have deleted the record with the label X , name X cannot be deleted and once i add the same file , it gives an error '' the name is already existing and use a new one'' however I...
We have several thousand users that need removing from dev and prod systems which were part of a pilot. What is the best way to delete these?We have our users domain plus two other domains that we need to preserve during the delete process. Lisa
Hi all,I'm using UI Builder to configure workspaces. When I click reference links at list, I can move to form.(I configured link to desitination event at list component.) But clicking reference link at form component, "The page you are looking for co...
Hello,Is there catalog item of Offboarding and Onboarding on OBB or Plugins on PDI? requirement for HRSD
I have a requirement to send approvals one after the other in chnage request.During authorize phase first approval should trigger to Technical Group ,once anyone fron team approves then it should trigger to CAB. I am unable to achieve it. Can anyone ...
Hi All, Can anyone help me fix below things related to integration of Service Portal with MS teams. 1. Is it possible to adujust the size/resolution of Service Portal display on the Teams? how we can adjust the screen size of Service Portal? 2. Ther...
I want to understand the difference between various types of instances like Demo, Dart, HI, prod/subprod, HI instance. Generally the HI instance that we request, is that a demo instance?
HiCustom action was created but it is not showing in the flow for using . Need help for thisThanks in adavance
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