Hi Team, i have created a survey and in asset metric definition i have created options like Satisfied, dissatisfied etc.in that options i have added emojis images those emojis are i have downloaded & added emojis from my local computer storage to DEV...
As it says I'm looking to add closed notes to any records that are on the widget My Requests V2. Everything else is fine, but it would be nice if the closed notes showed in even just the activities field on there. Not sure why this isn't part of the ...
I built this to help in my Workflow Studio Actions and it's really been fantastic. Feel free to share your thoughts with me on this.Inputs: Then created 3 Script actions:In the Get User IDs Script:- I had one input variable called role_name and it wa...
Hi,We have to update a field called 'End user' on task form with below:If task type is Incident, then 'End user' to incident.CallerIf task type is Request, then 'End user' to Request.Requested ForI have created onAfter business rule on insert/update ...
OK one more time with this issue, maybe someone can explain what I'm not getting. I'm working on a proof of concept in UI Builder, and opening up a record from a click event. My table does not extend Task. When I wire up the click event in my list to...
Hi All, There is a custom Text field called "cost center" in the cart checkout page. Which is getting the field value from the cart->requestedforuser->costcenterdisplayvalue.Here it is having dependency on the setcartfield value function - when ever ...
Hi, everyoneDoes anybody know an article or steps to set up a service bridge for the incident table?
Hi Everyone, I noticed whenever an ITIL user search for a name in global search and move to "incident" tab. The ITIL user only see the incidents which is assigned to their group. But when I try it as an admin, I can see all incidents of the user that...
Hello Team,I have an urgent requirement, where I have a customized table and a field with type as glide_list referencing to user table. Thus it hold multiple user values. I need to pull report from this table along with other fields. How I can show t...
Hello Community, Please find my requirement below:All the legal requests that were last updated 6 days ago and state is "awaiting for user" should be automatically resolved by the system and then system should trigger notification to the requestor th...
Hi all, I have the following issue. I have a custom table and a business rule set on it that avoids creating a record when a particular condition is met.The business rule is set to rune BEFORE and in the script I have the usual command:current.setAbo...
Hi, I have a Custom Scoped Application with a Portal. In the Portal I have a custom form, copied from the widget-form (I _think_). The form may be revisited and information incrementally added, via the Save button. Once a "form complete" checkbox is ...
Have 4 test mid-servers. A bit new to servicenow. Would anyone know the steps to follow to re-validate the MidServers? 3 of them are up and running with 1 unresolved issue each. 1 is down, something to do with past release update that did not comp...
User with Specific role are not been able to edit company properties.like if i have XYZ company property in company definition then only itil role user can edit xyz propery and other than xyz are been able to edit by adv_admin.
I have a request from management to create a report that will be scheduled and emailed out daily or weekly for the following:All active Problem ticketsPriority of 1 or 2Show only the last entered work_notes (not all work_notes entered)Steps I have do...
