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Country field disappearing when I impersonate Itil user- Any help appreciated!

LaasyaV71587518
Mega Contributor

5 hours ago

LaasyaV71587518_0-1761184219916.png

LaasyaV71587518_1-1761184271314.png

 

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J Siva
Kilo Patron
Kilo Patron

4 hours ago

Hi @LaasyaV71587518 

1. Check if there are any field-level read ACLs applied to that field which might be restricting access.

2. Check if the user has personalized the form view using the "Personalize Form" feature.

Regards,
Siva

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