Course Instructions - Flow Designer: Create Subflows & Actions - Build a Subflow (San Diego)

[Tungw]

Hi All,

I am facing issue locating 'Count' as mentioned in the instruction. The only count available is 'Reassignment Count'

9 Add the following information:

• Condition: Negative Social Comments are High
• Condition1: (1➛ Count) – greater than – 2
• The count can be dragged from the Data Panel 1-Look Up Records

2) Second issue was about this Items: (1➛Monitor Records), I can't choose Monitor Records as this is greyout.

• 23 Select the second smaller (+) symbol under the Action Create Problem Record.
• 24 Select a For Each Flow Logic, and add the following information
  • Items: (1➛Monitor Records)
• 25 Select the third smaller + symbol under the Flow Logic For Each Item in (1➛Monitor Records).
• 26 Select an Update Record Action, and add the following information
  • Record: (7➛Monitor Record)
  • Table: Monitor [x_snc_social_media_monitor]
  • Fields: Social Media Problem – (6➛Problem Record)
• 27 Select Done.

Thank you in advance!

[AnveshKumar M]

Hi @Tungw 

If you have used Look Up Records action (not Look Up Record) you will have a data pill under first Action as Count, not at the record level it is available at action level in the data panel.

[Tungw]

Hi Anvesh,

Thank you for your reply, I have attached herewith the screenshot of my flow. There is no Look Up Records action available, maybe I have missed out on some settings. 

[AnveshKumar M · Accepted solution]

@Tungw 

Not in the condition, In Step 1 you should choose Look Up Records Action instead of Look Up record.

Please mark my answer helpful and accept as solution if it helped you 👍✔️

[Tungw]

Once again, thank you so much Anvesh! I have mistakenly entered Look Up Record instead of Look Up Records as per the instructions.