Covert Assignment Group sys id to displan name for read only access users

[Baker1]

test

[Kieran Anson]

Hi,

It's best not to just post a user story, as it doesn't provide us the context. It also doesn't help with your journey of understanding to use the platform and become a seasoned admin/developer.

What have you done so far? Are there any particulars in which you need help in understanding 

[Baker1]

Hi @Kieran Anson 

Thank you for quick response

Sorry for it,

If possible could you please help me with this requirement?

I need a solution where read-only users (like ITIL users) can view the group name instead of the sys_id in the sysrule_assignment.LIST records?

[Kieran Anson · Accepted solution]

I'd suggest adding the attribute 'readable' as that'll make read-only condition fields easier to understand. 

For your primary issue, are you referring to this field only showing a sysid ?

[Baker1]

Hi @Kieran Anson 

No Sir.. I am referring to assignment group in condition filed under when to activate..