Create a custom GlideModal popup to apply templates
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‎01-30-2025 01:06 PM
Hello - We have a requirement to turn off the "Toggle Template Bar" in the Incident form and create a new UI action which will open a new GlideModal popup to show the list of existing template and by selecting it, it should apply the template to the incident form. How can I achieve that? Please assist
Thank you
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‎01-30-2025 02:51 PM
This post will tell you how to remove the "Toggle Template Bar" from the options. With that said... I would push back on this requirement. It's going to incur a lot of technical debt for practically no gain.