Create a new CIM record from Service operations Workspace
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-04-2025 06:00 AM
I want to create a new CIM record from the Service operations workspace. To do this I want to add a new interaction I have created a new entry in the UX page property:
{
"contextual": [
"record",
"kb_view"
],
"newTabMenu": [
{
..........
},
{
"label": {
"translatable": true,
"message": "New Improvement Initiative"
},
"routeInfo": {
"route": "record",
"fields": {
"table": "sn_cim_register",
"sysId": "-1"
},
"multiInstField": "sysId"
},
"condition": {
"tableDescription": {
"table": "sn_cim_register",
"canCreate": true
},
"roles":"itil"
}
}
],
"maxMainTabLimit": 10,
"maxTotalSubTabLimit": 30
}
This gives me the new option in the menu.
However the route does not seem to be correct cause when I click on "New Improvement Initiative" link then I get:
Where do I find the correct route:"" Value or does anyone know what the crorrect value is.
I tried:
- record
- create-cim-request-page
- record-cim.
None of them seems to work.
0 REPLIES 0