Create a Service Catalog item to request onboarding for a new employee through workflow.

Shreya3
Tera Contributor

Create a Catalog Item using workflow to create an onboarding records. Can anybody help on this with workflow as I am new to this. i have already made few variables for this catalog item such as employee name/status/department /start date/asset and it should get created on x_647148_employee_employee_onboard table

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Shreya3 

 

You can check the OOTB order guide -New Hire which is the same you looking for

 

AGLearnNGrow_0-1737716094920.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Shreya3 

 

You can check the OOTB order guide -New Hire which is the same you looking for

 

AGLearnNGrow_0-1737716094920.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Shreya3
Tera Contributor

ok AG i will check this first and see to it.

PritamG
Mega Guru

create a new catalog item and add variables and Link the catalog item to the appropriate category.

create a new workflow for the onboarding process then add an Approval activity and a create record activity In the Create Record activity, select x_647148_employee_employee_onboard as the target table and map variables to fields.

open the catalog item and attach the workflow under the Process Engine tab.

Submit the catalog item and ensure the workflow creates records in the x_647148_employee_employee_onboard table.

 

 

 

 

 

Shreya3
Tera Contributor

 Hi Ag but this is different i need to create onboarding request for a new employee through workflow.? so how can we achieve this because they want to do this through workflow? can you help me on workflow part so that i can attach to catalog iteem