Create Accept/Reject button on employee center my request page for incident resolution

mr18
Tera Guru
Tera Guru

Create Accept/Reject button on employee center my request page for incident resolution.

Clicking on Accept should close the incident and rejecting should reopen the incident.

1 REPLY 1

dmi95
Tera Expert

Hi @mr18 
You need to clone the OOTB widget "My Requests" and add Approve and Reject Button via HTML for every ticket row. Use ng-click functionality and on click of it make a call to server to update either re-open /close incident based on the accept/reject button.