Create Accept/Reject button on employee center my request page for incident resolution
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-02-2023 08:48 AM
Create Accept/Reject button on employee center my request page for incident resolution.
Clicking on Accept should close the incident and rejecting should reopen the incident.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2023 01:34 AM
Hi @mr18
You need to clone the OOTB widget "My Requests" and add Approve and Reject Button via HTML for every ticket row. Use ng-click functionality and on click of it make a call to server to update either re-open /close incident based on the accept/reject button.