Create ATF test case : Create an incident from Service Portal

Devansh00
Tera Contributor

Hi Team,

 

I am creating some use cases of ATF and i'm trying to create a incident from Service Portal but when adding step: Set variable values(SP) it is throwing some error while testing, Can anyone help me out from this problem.

Thanks,


Error: This step failed because the client error '#16543 [SEARCH EVAM] ResultTemplateMapper: No composite data found for evamDefinitionId: undefined: no thrown error' was detected on the page being tested. See failing Test Logs. To ignore these errors in the next test run, use 'Add all client errors to warning/ignored list' links.

5 REPLIES 5

Kieran Anson
Kilo Patron

Can you share a screenshot of your steps?

Here is the Screenshot with error

Devansh00_0-1781582689710.png

 

Tanushree Maiti
Tera Patron

Hi @Devansh00 

 

1. 

  • Navigate to your failing ATF Test Log.
  • Locate the link that says 'Add all client errors to warning/ignored list'.
  • Click the link to add this specific error to the ignored list, and then re-run your test. 

 

Refer:https://www.servicenow.com/community/itsm-forum/atf-esc/m-p/3477284

 

2.Refer: https://www.servicenow.com/community/service-operations-workspace/atf-sow/m-p/3463356

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti 

I tried this also - Add all client errors to warning/ignored list. but still it is giving the same error.

Also