Create Delete action button in Service Portal for deleting record

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mahfooz1
Tera Contributor

‎10-20-2019 06:20 AM

Create Delete action button in Service Portal for deleting record

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mr18
Tera Guru
Tera Guru

‎08-03-2021 05:00 AM

Create a widget as below

HTML:

<div class="panel b ng-scope">
    <div ng-if="data.states != 4"> <!--4 is the value of cancel -->
        <div class="panel-heading bg-primary panel-la-jolla-default">Actions</div>
        <div class="panel-body" >
          <button type="button" class="btn btn-danger btn-block" ng-click="c.uiAction('delete')">Delete</button>
        </div>
      </div>
</div>


CSS:

.header {
 background-color: #2b0c99 
}

 

Client Script:

function() {
 var c = this;
    c.uiAction = function(action) {

        c.data.action = action;
 if (c.data.action == 'delete') {
var ans = confirm("Are you sure, you want to delete it?");
      if (ans == true)
	update();
		else
		return false;
            }

 function update() {
            c.server.update().then(function() {
                c.data.action = undefined;
                c.data.result = "completed";
            });
            window.setTimeout(restartscreen, 2000);

            function restartscreen() {
                location.reload(true);
            }
        }
 };
}

 

Server Script:

(function() {
    var gr = $sp.getRecord();

    // Get table & sys_id
    data.table = input.table || $sp.getParameter("table");
    data.sys_id = input.sys_id || $sp.getParameter("sys_id");

    data.canRead = gr.canRead();
    if (!data.canRead)
        return;

    data.canWrite = gr.canWrite();
    if (!data.canWrite)
        return;

    var states = "";
    var b = $sp.getField(gr, 'state');
    if (b != null)
        states = b.value;
	
	var stages = "";
	var t = $sp.getField(gr, 'stage');
	if(t != null)
		stages = t.value;
	
	var ReqCancel = "";
	var c = $sp.getField(gr, 'u_asked_cancellation');
	if(c != null)
	ReqCancel = c.value;	


    // Valid GlideRecord
    gr = new GlideRecord(data.table);
    if (!gr.isValid())
        return;

    // Valid sys_id
    if (!gr.get(data.sys_id))
        return;

if (input && input.action) {
        var action = input.action;
 if (action == 'delete')
gr.deleteRecord();
}

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6 REPLIES 6

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Akshata jamdar
Mega Guru

‎10-20-2019 06:43 AM

Hi,

Set $scope.data.action to update or delete when the respective button is pressed, then on the server say if(input.action =="delete")

 

try with this,

 

 

Thanks,

Akshata

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Upender Kumar
Mega Sage

‎10-20-2019 08:43 AM

Hi

 

HTML Code

<input type="button" sn-model='c.data.action' ng-click="postRequest()" class="btn btn-primary" value="Submit" ng-disabled="data.isPosting"/>

 

Client Side

$scope.postRequest= function() {
$scope.data.action='delete';

c.server.update();
}

 

Server Side

if(input){
gs.log('Server Side:'+input.action);
}

 

Thanks

 

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mahfooz1
Tera Contributor
In response to Upender Kumar

‎10-21-2019 09:44 PM

It is not working

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Omkar Mone
Mega Sage
In response to mahfooz1

‎10-21-2019 09:48 PM

Hi 

Since Service Portal was primarily introduced for end users, and you're generally not giving end users delete access for records, it seems like that's not a very wide use case. If you're using the form widget in Service Portal, you could pretty easily just add a non-client side delete button to your form so that it shows in SP.

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