I have a record producer with 3 variables: Base CI List: (Refers to cmdb_ci table) - List collectorChild CI List:(same as above) - List CollectorRelationship Type:(refers to cmdb_rel_type table) - Ref fieldOnce request is submitted, it will go for an...
Hey all, Hoping for some help. I have a couple of fields that I need to depend on each other, but they will have to do this for different tables. I'm not quite sure how to accomplish this. Example: In one table (Location ID), I have four fields, b...
Hi,I have run the "Most Commonly Requested Items" report, but I would like it to be a bit more structured.How do I take the count in the parenthesis (see image) into its own column so that it will be easier for me to see the details of most used item...
Hi all,I'm having a bit of a brain fog moment and I'm struggling to search the correct terms to what is probably a really simple amendment. I have the below script. In context we use this script on a menu item on the Service Portal to display a list ...
Hi Team,i am stuck in removing fields from a list type field where it is referencing to another table. Actually Impacted site field is of type - list type and it is referencing to Network Services Impacted table. Now when i click on Impacted site ...
I am trying to updated some fields on the scope_table from global it gives me security restricted error I followedhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727180by selecting the can write option in my case also tried cr...
We have almost 10 categories on incident form and few subcateogies also those actually gets visible on the bases of what category you select.Now suddenly if for 2 different categories no subcategories gets visible on the form, please suggest what cou...
How to display last 3 months incident records using script
Greetings,Recently we have created a dashboard with 2 reports in it. our present requirement is that :Whenever a user is impersonated or log's in, a dashboard should be visible by default. And we want the dashboard to be visible to people with partic...
we have done one Rest mesage integration with 3rd party serviocenowHere i am trying to send updated worknotes to there side whene any incidents gets updated at my side. Howvevevr gettiong below mentioned 3 errors.I asked 3rd party to check the URL wh...
Hello,How can I check the user that not part of the group but the user appear in cc in Email notification? Here is the mail script that we used.
I am trying to find where i can add username and password in Oauth 2.0 ( Oauth entity profile) password grant type for third party integration. I know we can add user name and password after selecting Get auth token but its giving error.
Hi Developers, I am attaching the screenshot of report sample, where in I have highlighted in yellow color table format at the bottom, does any one know how to generate that table, If yes please do assist me in providing the steps. Regards,Gayathri
Hi,Im trying to create a flow designer action and I need to create a new input REST Step but I dont have any options under Integration.What is the name of the plugin that needs to be installed in order to have these options:
I am unable to enable the Error Handler in Flow Designer.In the PDI environment, the following message appears in the Error Handler area of Flow Designer.What action is required to remove the security restriction? Error Handler section is unavailable...
