Is there a way to find out which dashboards are using a particular report? We want to clone a report and make a new version. We need to know which dashboards are using the original report so that we could edit those dashboards and make them point t...
I'm able to create a Change ticket using rest api,, after that I want to add more Ci's to affected Ci's part using Rest Api,, I have gone through many posts,, they have suggested to use task_ci but im not able to figure out how to accomplish my work ...
Hi,I want to get the incident work notes from api, I have been added some work notes as follow:And trying to get the ticket from api (GET request to https://XXXX.service-now.com/api/now/table/incident/SYSID)And the "work_note" is empty, so how can I ...
Seems like pretty basic functionality, but I can find documentation only on how to do almost anything with a reference field/icon, EXCEPT remove the icon.What I have is a "choice" field that's actually a reference field because it's pulling choices f...
Hi Experts , I have one scripted rest api with post call . its not working as expected . could you please guide me with way to debug it? Any pointers will be helpfull. Regards, Raju
Hey, I'm creating a catalog item which creates a Task and I'm looking to have the Watch List populated from a group. I've read that the OOB field can't do groups unless I modified the reference field which I don't want to do. Could I have a glide rec...
Hello: I have a record producer with two variables: var_number: Reference to alm_hardware table. var_state: String When the user selects an alm_hardware record in the var_number field, I'd like 'state' from the same record to be displayed on the form...
Hello everyone, I have a question regarding catalog item. I would like to abort the submission of a catalog item if a given field is not a number. I know it can be done in client script if I am not mistaken, but I don't know what should the code look...
Hi Everyone, I've been working with creating my own custom components for Agent Workspace using the UI Framework. I've gotten my application to do almost everything I want, I have a <now-card> with a <now-button> inside, like this: <div><now-card ...
I thought I'd heard that one of the features of the New York release would include the ability to keep tables in sync between instances. Is that correct? I haven't been able to find any documentation on that.
Hi everyone, I'm trying to import some data from a JSON file. I configured a data source and added a JSON file attachment. Everything seems to work fine, except that special characters (such as Ä and Ø) are not properly imported. Instead, it turns it...
Hello, I wanna know if I can validate the system messages that appears for the users on the the form as example below:
I'm doing the typical example of a UI Action + GlideDialogWindow scenario. Click button, under some conditions show a popup window, user clicks a few things, record gets saved, do some action, etc. etc. The usual. Instead of using a UI page for my ...
I have a flow for requested item which has two approvals in a row (sequential). Both of them are configured to wait for approval for 10 minutes (from last update time): The flow seems to be running fine, first approval due date is correctly reflecte...
Hello Everyone Is there a way to disable or hide the reference icon before every record in a specific list view?I'm using database views for my list view since I needed to show columns from multiple tables, and my request no. is already linked to th...
