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Azure SSO error with ServiceNow "Ensure that the user you are trying the test connection with is present in the system.Ensure that 'User Field' property value corresponds to the value set in the IDP returned through 'Subject NameID' in the response.

I am trying to configure Azure SSO with service now and receiving the below error and tried some troubleshooting steps provided online and it is not working, please assist on this   Ensure that the user you are trying the test connection with is pres...

Demo19 by • Kilo Explorer
  • 3903 Views
  • 5 replies
  • 0 helpfuls

Resolved! Portal Settings request method not working

For some reason the Request Method option in Portal Settings for a request item has never worked for me. Tried to use in Madrid without success, now trying in Orlando and it still doesn't work. It just always displays the default which is "Order" no ...

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Moedeb by • Tera Guru
  • 3163 Views
  • 6 replies
  • 0 helpfuls

Resolved! Special characters are not properly displaying on portal level.

Hi All, @Ankur Bawiskar We observed one issue on portal during the search of the catalog items..Catalog item level we gave the short description is like below:Request a floor plan change related to a new/additional front roomBut on portal level, the ...

ar1 by • Kilo Sage
  • 2247 Views
  • 3 replies
  • 2 helpfuls

Get the Sys_id of choice List Values

Hi All, Can we get the Sys_id of Choice Values? i.e. we have state field on Incident form and, have choice = "Open", so can we get the sys id of this "open" record?Sys_id of Open record is : 91464cb521120110a866589604c20d9a    

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Resolved! To send Notification to a variable of a cat item

Hi Team,Need help!There is a notification on table sc_req_item, whoseWhen to send: Record Inserted or Updated (Inserted-True)                          Condition: Item.Name is <Name of cat Item>                                             And- Variabl...

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rishabh31 by • Mega Sage
  • 2254 Views
  • 5 replies
  • 3 helpfuls

Resolved! How to customise workspace banner in Utah release.

I have a specific requirement, I want to restrict the Elements (like CMDB Workspace) of workspaces on banner based on specific roles. Like the way we can restrict it in the applications and modules.  I can delete it for everyone from the Experience C...

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Resolved! Deactivate Widget

Is there a way to deactivate a widget without deleting it entirely or without customizing a page directly? Just a general way of deactivating it. 

kyle231995 by • Tera Contributor
  • 3189 Views
  • 2 replies
  • 2 helpfuls

Resolved! usage HTTP2 for https://instancename.service-now.com

Hi,I'm starting to use servicenow. I'm missing some standard ways to improve performance of the web site. One can see that HTTP 1.1 will be used for processing of all requests to my https://instancename.service-now.com/. Is there are any way to confi...

Oleg by • Mega Sage
  • 3104 Views
  • 6 replies
  • 5 helpfuls
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