Hi,I recently had to updated the password for one of our service accounts in my Prod instance. I am trying to then update this to a our Dev and Test environments, however, I believe this has not updated. We have 3rd party connections that use this s...
Hi All, We have a requirement to populate a group field based on the name value pairs in the system property. for example: The value of the system property is A-groupA;B-GroupB; Could you help me with how to query the value, fetch the exact match and...
Hi everyone,on engineer portal i have a dashboard with widget inside that displayes a list of tickets.I'm trying to find where is this widget with incident is located with no success.The idea is to tune a little bit that list (adding some CSS)Thanks ...
Hello Community,We have a requirement where we have to integrate between SQL Server and ServiceNow with SOAP / REST. We do not want to use the approach of Data Source / JDBC Connection as we want to preserve the Sys ID value stored in the Data Reposi...
HiI have a requirement, RITM and Catalog task will be created when an email sent to SNow. I tried through Inbound Action. Ritm is creating but Catalog task is not creating.Requested for is not populating in RITM as it should be taken from email body....
Hello does anyone have a valid answer to the following questions.1. if you specify password and username in a data source.Are these log in data transmitted encrypted?MID Server and Credentials Encryption - Support and Troubleshooting (servicenow.com)...
I have created a script include where I want to make a rest API call, the challenge here is that i want to pass the api key in the header , i have already configured the api key in the connection alias , is there a way to directly use the connection ...
Hi All, I have assigned to field referencing to user table. Now I want to check if the Assigned to user is part of "BCKAM -200&210" group. If Yes I have to clear Assignment group field value. Please suggest any solution.
Hello All, We have a requirement. When a Email comes in it gets created in to a Call using inbound email actions. But sometimes even if the email is a reply or forward about just a Thank you or any such note, then also it gets converted in to a call ...
Hi all,I have a query. Can anyone please help?in sc_task form, I can see opened by is empty. Any reason why I'm getting this error?
Hi.I want to customize the application menu on my instance, so it will contain only my work/tasks, and the applications that i need.. How do I do it?...
Hello All,I have created one icon link in that icon link I want a widget component so can I achieve this functionality?is It possible to add widget side widget?Thank You
Hi.In my project, Incident Description(String Type) is described as below.Table: incident Summary: testData(2022/08/10 13:00:00) FirstDate: 2022-08-02 13:00:00 LastDate: 2022-08-10 13:00:00 ID: XX1 TEST_20220810_1234_33 Desc: テスト起票 Group: Help Desk T...
Hi All,I have this task , When I click on 'here' from below notification then It should redirect me to related approval record. The below notification is triggered when record is inserted in RITM table. Please check the image attached.PS. I have trie...
Can someone explain me what current and previous in servicenow business rule with examples.
| User | Count |
|---|---|
| 101 | |
| 65 | |
| 19 | |
| 19 | |
| 18 |
