Create incident using Flow Designer

[Radhika11]

Hello,

Could someone please help on how to create an incident using flow designer?

Thanks

[Ankur Bawiskar · Accepted solution]

Hi,

you should be using Create Record action

Select the table as incident and then fill the required fields

Regards
Ankur

[Radhika11]

Perfect! 

Thank you so much.

Ankur, do you still have the script for creating a link in Flow (fx) to open Knowledge Articles?

I bookmaked, but lost the link.

[Ankur Bawiskar]

Hi,

you can try searching in community

I don't have it handy

Regards
Ankur

[Ankur Bawiskar]

@Radhika 

Glad to help.

Please mark response helpful as well.

Regards
Ankur