Create Multi-select list variable in catalog item.
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08-28-2025 12:26 AM
I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options.
Variable on form:
Variable configuration:
I want this to be a multi select variable, where user can select more than one option. I need the same options to be present there. How can I do that?
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08-28-2025 01:12 AM
@Community Alums
Not possible with Select box.
Steps
1) make that variable as list collector and make that variable refer to sys_choice
2) apply the filter condition in such a way that you bring the correct choices from choice field on that cmdb_ci_business_app table
something like this in variable filter condition, ensure you give correct choice field name here
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2025 01:16 AM
Yes, exactly this 💯
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08-28-2025 08:31 PM
@Community Alums
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Ankur
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10-01-2025 12:19 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago - last edited a week ago
Thank you Ankur for this proposition it helps me a lot.
I'm sharing here as well the way that solved my issue with some custom question choices.
Once selecting List Collector, choose question_choice list table. Additionally, Add in the field "Reference qual" the query of the question choices created. It is working fine.
Thanks again !

