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Create Multi-select list variable in catalog item.

HrishabhKumar
Kilo Sage

I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options.

 

Variable on form:

Screenshot 2025-08-28 at 12.32.02 PM.png

 

Variable configuration:

Screenshot 2025-08-28 at 12.55.43 PM.png

 

 

I want this to be a multi select variable, where user can select more than one option. I need the same options to be present there. How can I do that?

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@HrishabhKumar 

Not possible with Select box.

Steps

1) make that variable as list collector and make that variable refer to sys_choice

2) apply the filter condition in such a way that you bring the correct choices from choice field on that cmdb_ci_business_app table

something like this in variable filter condition, ensure you give correct choice field name here

AnkurBawiskar_0-1756368720871.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, exactly this 💯

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


@HrishabhKumar 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader