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Create Multi-select list variable in catalog item.

Not applicable

I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options.

 

Variable on form:

Screenshot 2025-08-28 at 12.32.02 PM.png

 

Variable configuration:

Screenshot 2025-08-28 at 12.55.43 PM.png

 

 

I want this to be a multi select variable, where user can select more than one option. I need the same options to be present there. How can I do that?

9 REPLIES 9

Ankur Bawiskar
Tera Patron

@Community Alums 

Not possible with Select box.

Steps

1) make that variable as list collector and make that variable refer to sys_choice

2) apply the filter condition in such a way that you bring the correct choices from choice field on that cmdb_ci_business_app table

something like this in variable filter condition, ensure you give correct choice field name here

AnkurBawiskar_0-1756368720871.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, exactly this 💯

_____
100 % GlideFather experience and 0 % generative AI

@Community Alums 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@HrishabhKumar 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Axel5
Giga Expert

Thank you Ankur for this proposition it helps me a lot.

 

I'm sharing here as well the way that solved my issue with some custom question choices.

 

Once selecting List Collector, choose question_choice list table. Additionally, Add in the field "Reference qual" the query of the question choices created. It is working fine.

 

Thanks again !