Create Multi-select list variable in catalog item.
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08-28-2025 12:26 AM
I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options.
Variable on form:
Variable configuration:
I want this to be a multi select variable, where user can select more than one option. I need the same options to be present there. How can I do that?
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08-28-2025 01:12 AM
Not possible with Select box.
Steps
1) make that variable as list collector and make that variable refer to sys_choice
2) apply the filter condition in such a way that you bring the correct choices from choice field on that cmdb_ci_business_app table
something like this in variable filter condition, ensure you give correct choice field name here
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2025 01:16 AM
Yes, exactly this 💯
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08-28-2025 08:31 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-01-2025 12:19 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
