create new version of a article

[v-paulp]

Hi 

We have one requirement to create a new button on the kb article form and when user click on the button it will create a new version of the kb article and update some field of new version kb article and retire the old version of article.

I having issue with creating new version of the kb article, is there any in build api in servicenow by which new version can be created of a kb article?

Thanks

[Mark Manders]

You can use the current 'checkout' code to create a new version and article (the version is also a record, not just a text field). Update the code to just move the valid_to a year and publish it.

[v-paulp]

Hi 

I did use same script include that use in checkout ui action(kbversioning). But it is not working if user don't have admin or knowledge_admin role.

[Mark Manders]

Then you need to check on your ACL's and add one for the users that need to perform this as well. They probably miss the role to create a new version (as I said: the version is a record itself).

[Dr Atul G- LNG]

Hi @v-paulp 

May i know why there is need of new button. You are adding technical debt. we have OOTB retire button , which wil be good fit for you seems. 

[v-paulp]

Hi 

Reason we are adding new button we want to skip the approval process ( which is require to published new version of article).