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04-20-2023 04:33 AM - edited 04-20-2023 04:34 AM
Hi All
How can we relate request Item in Incident form under related records and In request item under related List it should show the incident number (request created with incident from) .
In RITM we should see INCIDENT, and in INCIDENT we should se RITM in related records
can any one previously implemented this any one guide me very helpful
Request Table
Incident table
Thanks
Solved! Go to Solution.
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04-22-2023 06:22 AM - edited 04-22-2023 02:34 PM
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04-24-2023 12:14 AM
For showing INC under RITM do this
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-22-2023 06:22 AM - edited 04-22-2023 02:34 PM
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04-23-2023 10:52 PM
Did you mistakenly marked your own response as correct?
Would you mind marking my response as correct?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2023 12:03 AM
@Ankur Bawiskar This solution helped me for the requirment
similar
In Request form we got Incident number under relation functionality working as expected.
In RITM we should see INCIDENT number can you guide any changes in code please
Thanks.
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04-24-2023 12:12 AM
Would you mind marking my response as correct?
You marked your own response as correct.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2023 12:14 AM
For showing INC under RITM do this
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader