create request from incident form

Research
Tera Guru

Hi All
How can we relate request Item in Incident form under related records and In request item under related List it should show the  incident number (request created with incident from) .

 

In RITM we should see INCIDENT, and in INCIDENT we should se RITM in related records

 

can any one previously implemented this any one guide me very helpful

 

Request Table

 

Research_0-1681990017189.png

 

Incident table

Research_1-1681990344293.png

 

Thanks

2 ACCEPTED SOLUTIONS

Research
Tera Guru

Hi @Ankur Bawiskar 

Thanks a lot for  solution

 

View solution in original post

@Research 

For showing INC under RITM do this

AnkurBawiskar_0-1682320440199.png

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Thankyou very much @Ankur Bawiskar it helped working as expected