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02-24-2025 12:55 AM
To generate RITM of an existing catalog item on a Weekly, Monthly, Quarterly, Bi- Annually basis.
Is it possible to do this using a single scheduled job or any other approach? Please advise the correct approach
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02-24-2025 12:58 AM
not possible in single scheduled job.
Please create multiple scheduled jobs each with it's own frequency such as Weekly, Monthly etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-24-2025 12:56 AM
Hi @Mishu
Flow Designer is best, which is low / no code.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-24-2025 12:57 AM
You need to create multiple flows, for different triggers/schedule.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-24-2025 12:58 AM - edited 02-24-2025 12:59 AM
@Dr Atul G- LNG But the catalog item has its own workflow which is in use. As it will not be a best practise to generate catalog Task without RITM..i have to use a catalog item just to maintain the REQ>RITM>TASK flow.
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02-24-2025 01:03 AM
This flow is just triggered to create the RITM, and the rest of the work will be handled by the RITM flow itself.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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