Create Request Weekly, Monthly, Quarterly, Bi- Annualy through Scheduled Job

Mishu
Tera Expert

To generate RITM of an existing catalog item on a Weekly, Monthly, Quarterly, Bi- Annually basis. 

Is it possible to do this using a single scheduled job or any other approach? Please advise the correct approach

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Mishu 

not possible in single scheduled job.

Please create multiple scheduled jobs each with it's own frequency such as Weekly, Monthly etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Yes, it is possible with  schedule multiple . Also, SC Task without RITM are not relevance. 

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But how i will attach multiple flows to a single catalog item?

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Mishu 

not possible in single scheduled job.

Please create multiple scheduled jobs each with it's own frequency such as Weekly, Monthly etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

The catalog item has its own workflow, which is in use. As it is not best practice to generate catalog Tasks without RITM, I have to use a catalog item just to maintain the REQ>RITM>TASK flow.

So, this can only be achieved by creating multiple scheduled jobs on same catalog item....correct ?

 

@Mishu 

yes you will require multiple scheduled jobs, if script will be the same then create a script include and call it from each of those scheduled jobs

let the catalog item have it's own workflow or flow

When you generate RITM, please use CartJS API so that the workflow or flow gets started similar to how it gets kicked off when you submit manually

CartJS Scoped 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader